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Great Pretenders
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  • Halloween Shop 🎃
    All Dress-Up
    • Halloween 🎃
    • Princess Dresses & Gowns
    • Skirts & Tutus
    • Tutu Dresses
    • Unicorns
    • Fairies
    • Careers
    • Pirates & Mermaids
    • Capes & Cloaks
    • Witches & Wizard
    • Dinosaurs & Dragons
    • Superheroes
    • Knights
    • All Dress-Up
    Collections
    • Made In Canada 🍁
    • New Arrivals 2025
    • Swimwear
    • Inspired by the Eras Tour
    • Special Needs Adaptable
    • Colour-A-Collection
    • Holiday
    • All Dress-Up
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    • Size 1-2
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    • E-Gift Card
  • Jewelry
    Jewelry
    • NEW Jewelry Boxes
    • Necklaces
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    • All Jewelry
    Jewelry Collections
    • Boutique Chic Jewelry
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    Accessories
    • NEW Enchanted Elixir Potion Shop Set
    • NEW High Heels
    • NEW Journals & Pens
    • Stickers & Tattoos
    • Headgear
    • Wings
    • Wands
    • Swords & Shields
    • Purses & Handbags
    • Tights, Gloves, Pens, Mirrors & More!
    • All Accessories
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    • All Hair Accessories
    Shop by Price Point
    • Under $5
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    • From $10-$15
  • Natural Nail Polish, Lipstick & Bath Bombs
    Cosmetics
    • NEW! Eco Glitter
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    • Makeup Bags & Brushes
    • All Cosmetics
    Body Care
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  • Dolls
    Dolls
    • Full Size Dolls
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    • All Dolls - ❗Get 2 for $24.99❗
  • Party Packs
    Party Packs
    • SALE Party❗
    • Dinosaur Party
    • Superhero Star Party
    • Happy Birthday Party
    • Superhero Party
    • Unicorn Party
    • Candles & Cake Toppers
    • Party Favours
    • All Party Decor
  • SALE
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    • ALL SALE
    • Sale Dress-Up
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    • Bundle & Save
    • FREE Learning Materials
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    • Under $1.99
    • Under $9.99
  • Switch Country
    • USD
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    • Halloween Shop 🎃
    • Princess Dresses & Gowns
    • Skirts & Tutus
    • Tutu Dresses
    • Unicorns
    • Fairies
    • Careers
    • Pirates & Mermaids
    • Capes & Cloaks
    • Wizards & Witches
    • Dinosaurs & Dragons
    • Superheroes
    • Knights
    • SALE Dress-Up
    • Swimwear
    • All Dress-Up
    • New Arrivals 2025
    • Made In Canada 🍁
    • Inspired by the Eras Tour
    • Special Needs Adaptable Dress-Up
    • Colour-A-Collection
    • Halloween
    • Holiday
    • New Jewelry 2025
    • Boutique Chic Jewelry
    • Boutique Jewelry Collection
    • Necklaces
    • Necklace & Bracelet Sets
    • Bracelets
    • Rings
    • Earrings
    • SALE Jewelry
    • All Jewelry
    • New Accessories 2025
    • NEW High Heels
    • NEW Journals & Pens
    • NEW Enchanted Elixir Potion Shop Set
    • Stickers & Tattoos
    • Headgear
    • Wings
    • Wands
    • Swords & Shields
    • Purses & Handbags
    • Tights, Gloves, Pens, Mirrors, Slippers & Boas
    • SALE Accessories
    • All Accessories
    • Headbands
    • Hairclips
    • Hair Braids
    • Hair Elastics
    • SALE Hair Accessories
    • All Hair Accessories
    • Nail Polish
    • Lipstick
    • Bath Bombs
    • Eco Glitter
    • Makeup Bags & Brushes
    • All Cosmetics & Body Care
    • Mini Dolls
    • Full Size Dolls
    • All Dolls -❗Get 2 for $24.99❗
    • Party Favours
    • Sale Party
    • Dinosaur Party
    • Happy Birthday Party
    • Superhero Star Party
    • Superhero Party
    • Unicorn Party
    • Candles & Cake Toppers
    • Party Decor
    • ALL SALE
    • Sale Dress-Up
    • Sale Hair Accessories
    • Sale Accessories
    • Sale Jewelry
    • Bundle & Save
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  1. Home
  2. FAQ

FAQ

Frequently Asked Questions

At Great Pretenders, we want to make sure you have the best service and products for your little ones. These are some of our FAQ’s but don’t be shy, we love hearing from you. Please feel free to contact us directly through phone, email or through social media!

 

Corporate and Product Inquiries

For general inquiries, including corporate information and product inquiries, please call our Customer Service Department at:

1-800-982-2642

8:00 am to 5:00 pm EST Monday – Friday

 

Online Ordering

Questions regarding your experience online or need help to place your order?

Please reach out to us at:

1-800-982-2642

8:00 am to 5:00 pm EST Monday – Friday
or email us at weborders@creative-edu.com

 

Are you online now? Have social media?

DM or message Katie, our Social Media Coordinator, through social media on Facebook or Instagram and have a real time chat any day of the week 8am-10pm EST.

@GRTPRETENDERS


Who do I contact about a marketing opportunity?

Have a marketing opportunity you’d like to discuss with us? Feel free to contact us via email or directly with our Marketing Director Katie.

MISSION STATEMENT

More than just a costume brand, we are on a mission to inspire & empower children to explore their creativity, embrace their individuality, and unleash their imagination.

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