Terms & Conditions

Welcome to (henceforth referred to as “site”.) We ask for a moment of your time to review these Terms and Conditions. Your use of this site and any purchases you make constitutes your agreement to, and be bound by these Terms and Conditions.


Modifications to Terms and Conditions

Creative Education of Canada, Inc. (“Creative Education”), reserves the right to modify these Terms and Conditions at any time without prior notice. Customers are encouraged to review these Terms and Conditions every time, prior to making a purchase on the site.


The Great Pretenders website, its design, text, graphics, content, video, audio and the selection and arrangement thereof are the property of Creative Education of Canada, Inc. ("Creative Education"), and are protected under the copyright laws of Canada and other countries. None of the content on the website in whole or in part may be reproduced, republished, distributed, displayed, sold, transferred or modified without the express written permission of Creative Education.


This website contains many of the valuable trademarks owned and used by Creative Education to distinguish its quality products and services. These trademarks and related proprietary property may not be used except with the express written consent of Creative Education. Nothing contained in should be construed as granting, by implication or otherwise, any license or right to use any trademarks, including the trademarks owned by Creative Education, except with the express written permission of Creative Education or such other party that may own the applicable trademarks.


Restrictions On Use of Materials

This site is copyright protected. Any textual or graphic material you copy, print, or download is licensed to you by Creative Education of Canada, Inc. (Creative Education) for your personal, non-commercial home use only, provided that you do not change or delete any copyright, trademark or other proprietary notices.


You are prohibited from contributing, posting or transmitting any infringing, unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law.

All trademarks and logos are owned by Creative Education of Canada, Inc. and you may not copy or use them in any manner.

This site is controlled and operated by Creative Education of Canada, Inc. from its offices within the Province of Ontario, Canada. Creative Education makes no representation that materials in the site are appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.


Limitation of Liability 

By agreeing to use this site and its information you agree that Creative Education (and its agents, officers, directors and employees) are not liable for damages of any kind that accompany or result from your use of the website. Creative Education makes no representation or warranty of any kind, express or implied, regarding and/or any material or information provided on the website, all of which are provided on an "as is" and "as available" basis. Creative Education does not warrant the accuracy, completeness, currency, reliability or suitability of the operation of or any of the content or data found on the website and expressly disclaims all warranties and conditions.

Creative Education does not warrant that the function of the website will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. Creative Education does not warrant or make any representations regarding the use or the result of use of material on this site in terms of its correctness, accuracy, and reliability or otherwise.

Creative Education is not responsible for late, lost, incomplete, illegible, misdirected or stolen messages or mail, unavailable network connections, failed, incomplete, garbled or delayed computer transmissions, on-line failures, hardware, software or other technical malfunctions or disturbances or any other communications failure or circumstance affecting, disrupting or corrupting communications.

Creative Education assumes no responsibility and shall not be liable for any damage to, or viruses that may affect your computer equipment or other property on account of your access to or use of or your downloading of any material, data, text, images, video or audio from In no event shall Creative Education be liable for any injury, loss, claim, damage, or any special, exemplary, punitive, direct, indirect, incidental or consequential damages of any kind arising out of or in any way connected with the access to or use of or content found therein.



You shall indemnify and save harmless Creative Education, its officers, directors, employees, consultants, representatives and agents from and against any claim, cause of action or demand, including without limitation reasonable legal, accounting and other professional fees, brought as a result of your use of


Governing Law

These Terms and Conditions and the performance of the obligations and enforcement of the rights herein shall be governed by the laws of the Province of Ontario, Canada. You consent and submit to the exclusive jurisdiction of the courts located in the City of Toronto, in the Province of Ontario, Canada, in all disputes arising out of or relating to the use of and these Terms and Conditions.


Shipping Fees

Our shipping fees include all associated costs of packaging, handling and delivering the products to the customer. Shipping fees are clearly stated during checkout before completing the transaction, and are final. Shipping fees may change at any time and we urge customers to be aware of the shipping fees prior to completing the transaction.

For more information regarding shipping fees and delivery time, please refer to our Shipping page.

Returns and Exchanges Policy

Creative Education will be happy to return or exchange any products that are damaged, defective, or not fit for it's intended use for whatever reason. We do our very best to package the products for shipping but ultimately, we have no control how the package is treated during the shipping process. Therefore, we highly recommend customers opt for shipping insurance such that they are insured should the products be damaged during shipment.

If the products you received are damaged, defective, or not fit for it's intended use please contact us immediately.

For more information regarding our Returns and Exchange Policy, please refer to our Returns & Exchange page.

Product Pricing

All prices displayed on our site are the selling price of the product and do not include shipping fees, taxes and/or duties that may be incurred based on customer's shipping address.

Our products are also sold at retailers worldwide so there may be price discrepancies between the price reflected on the site and in-store.

Customers have the option to view product pricing in either Canadian or American dollars. Choosing the American version of the site will list all prices in American dollars, and respectively for the Canadian version. Customers should choose the currency in accordance with their shipping address.


All Products and/or services listed on the Web site are subject to change, as is Product or services information, pricing, and availability. Creative Education reserves the right, at any time, to modify, suspend, or discontinue the sale of any Product or service with or without notice.


Inaccuracy Disclaimer

We do our best to display, name, describe and price every product as accurately as possible. From time to time, there may be information on the site that contains typographical errors, wording inaccuracies, grammatical errors or omissions that may relate to the product descriptions, pricing and / or availability. Creative Education reserves the right to modify and / or correct any information deemed inaccurate without prior notice. We apologize for any inconvenience this may cause you.


Special Offers

From time to time, Creative Education will offer customers special promotions or offers such as, but not limited to: free shipping, gift with purchase, manufacturer's offers, and / or other promotions related with the purchase of a product or products. These offers may be valid for a limited time only and will be stated as such.

All requirements, if any, must be met for a special promotion to be honoured.

Creative Education reserves the right to add, modify or cancel any promotions and / or offers at anytime without prior notice.

Sale Items

From time to time, Creative Education will list “Sale Items” at a discounted price. The customer may purchase these items while quantities last. All “Sale Items” are for a limited time only, unless otherwise stated.

Use of Website

Users shall not distribute, reproduce or publish any content for any purposes without the consent of Creative Education. All content provided on this site is the exclusive property of Creative Education. Creative Education reserves the right to modify any content without prior notice.


User Submissions

Creative Education welcomes comments, feedback, suggestions, ideas, materials or other submissions (henceforth referred to as “User Submissions”) for this site or any of our products. Any User Submissions submitted shall remain as exclusive property of Creative Education and by providing a User Submission you grant Creative Education a non-exclusive, royalty free, perpetual, irrevocable and fully sub-licensable right to use, delete, reproduce, modify, adapt, publish, disclose, translate, create derivative works for, distribute and display such User Submission throughout the world in any media, now known or hereafter developed without prior consent, and you waive all moral rights in the User Submission. You also grant Creative Education the right to use the name you submit with the User Submission, if any, in connection with Creative Education's rights hereunder.


You agree that no User Submission made by you to the site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights. You further agree that no User Submissions made by you to the site will be or contain material that is false, misleading, libelous, unlawful, abusive, indecent, or obscene. You agree that you will remain responsible for the content of any User Submissions you make and that you will not seek to hold Creative Education liable for the User Submissions of others.


We may review, remove, reject, or revise User Submissions at any time, without prior notice, and in our sole discretion.

Site Transactions

We do not authorize the purchase of our merchandise for resale purposes. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors. To enforce this policy, we may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address / phone number provided at the time the order was placed.


Orders placed using a PayPal account as payment method will be processed upon submission, and funds may be transferred from your PayPal account immediately. This does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to decline or cancel your order as defined in this Section. This Section does not alter or amend any other Sections of Creative Education’s Terms and Conditions. 


Creative Education may terminate this Agreement and deny you access to the site at any time, immediately and without notice, if in our sole discretion you fail to comply with any term or condition of this Agreement.


These Terms and Conditions are severable. In the event any provision of the Terms and Conditions is determined to be unenforceable or invalid, such provision shall be enforced to the fullest extent permitted by applicable law and such determination shall not affect the validity and enforceability of any other remaining provisions.


The headings used in these Terms and Conditions are included for convenience only and do not limit or otherwise affect the Terms and Conditions.

Entire Agreement

These Terms and Conditions, together with those incorporated or referred to herein constitute the entire agreement between us relating to the subject matter hereof and supersedes any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter and may not be amended or modified except in writing or by Creative Education making such amendments or modifications available to it pursuant to the Terms and Conditions.

Privacy Statement

Users are encouraged to read this Privacy Statement thoroughly in order understand how Creative Education handle their personal information. By using (henceforth referred to as “site”) you are granting permission for Creative Education to handle your personal information outlined in this Privacy Statement.

Personal Information

This site does not automatically collect personal information. Any personal information submitted, such as name, address, telephone number, e-mail address is voluntary and for the sole purposes of order placement, communication, registration for our newsletter or if applicable, promotion entry.

All billing and shipping information is collected for the sole purposes of processing your order and delivering it to it's destination. Shipping information is shared only to our couriers for order delivery. All personal information collected through this site is used internally and under no circumstance will Creative Education share, release or sell your personal information to any third parties for commercial purposes.

If you opt to register for an account, personal information such as name, address and telephone numbers will be saved and used only for order processing purposes.


Creative Education will send you e-mails for the purposes of account registration and information pertaining to your order, such as an order confirmation.

If you opt to sign up for our newsletter, we will send you e-mails at regular intervals to inform you of products and / or promotions that you might be interested in. You can choose not to receive these e-mails at anytime by unsubscribing from our mailing list. 

Credit Card Information

Creative Education will not store your credit card information. All credit card information submitted is used to process your order and is deleted once the transaction is successful.

Customer Accounts

All customer accounts require the use of a password for security and identification. This password is created and maintained by the customer and should not be shared with anyone. A customer may request for the password to be sent to the e-mail address associated to the account. The password is not released in any other situations.

Name, address, phone number and order history are saved in these customer accounts for reference. Credit card information is never stored in customer accounts.

Modifications to Privacy Statement

Creative Education reserves the right to modify the Privacy Policy. Any changes to this Privacy Statement will be displayed prominently on the site such that users can be made aware of this.


Last Updated May 28, 2013.