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Frequently Asked Questions

Where are products shipped from?

 

We have warehouses in both Canada and the United States. Items will ship out from the warehouse of your country, which reduces shipping cost, time, while also saving you from cross-boarder duties and custom charges.

 

Where are your products made?

 

As a Canadian company, we pride ourselves in manufacturing domestically and creating employment for Canadians. Our manufacturing plant in Sarnia, Ontario produces many of our wonderful products from start to finish. This allows us to personally oversee and guarantee quality in our products. Products that are made in Canada proudly wear our Maple Leaf Logo. We also work with our global factories outside of North America when our Canadian factory is not able to produce an item. These products are made to our exact specifications and high quality standards.

 

Are your products safe for children?



Yes, absolutely! All our products meet safety regulations and many of them have gone to win prestigious awards. Take a look at our accolades!

 

 

Which size is right for my child?

 

Most of our products have sizing flexibility in mind; many dress-up items have elastic or adjustable closures to guarantee a comfortable fit for children.

Some costumes are offered in different sizes. To find the right size for your child, you can refer to our sizing chart. Remember to select the right size before adding to your cart. 

Click here to view our sizing chart

If you are still uncertain of what size is best, you can always contact us with your child's measurements and we will be happy to make recommendations.

 

I desperately want an item but it is currently out of stock!

 

We know how frustrating that can be; rest assured we are hard at work replenishing the inventory. Check back periodically to see if we've restocked. Or alternatively, please contact us  if you must find out quickly!